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Forum Discussion

rjstapes's avatar
rjstapes
Aspirant
Nov 07, 2017

wifi extender- Model was working fine then had TW install new router/modem. Extender now doesn"t con

Extender modeel 3000 RP was working fine until TW installed new router/ modem. Now extender doesn't work or even show  on menu. The first and third lights work  but the link rate status stays dark. I...
Troubleshooting
rjstapes's avatar
rjstapes
Aspirant
Nov 09, 2017

Still can't get the connect and last light stays unlit

rjstapes's avatar
rjstapes
Aspirant
Nov 09, 2017

Sorry filled the model space but apparently doesn't transmit. It's a wp3000rp

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Nov 10, 2017

    Can you wired a PC straight to the extender and see any network?

    If the light stays unlit then unit could be busted.

    You may contact support to get a replacement if it's still within hardware warranty.