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Forum Discussion

Trafford1's avatar
Jun 07, 2020
Solved

WiFi extender AC1200

Hi when I’m trying to connect my Xbox one to my WiFi extender the device light goes a solid green then goes again and on my Xbox it says it can’t connect can anyone help
  • plemans's avatar
    plemans
    Jun 09, 2020

    glad to hear you got it working with the assistant!

    If you mark it solved, it can potentially help others with this issue in the future. 

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What extender are you using? ac1200 is a speed

    What router are you connected to? 

    Are any other devices having issues or just the xbox? 

    what firmware is the extender on? 

    • Trafford1's avatar
      Trafford1
      Tutor
      It’s an ac1200 extender and I’m connected to a technicolour WiFi and yeah all devices are having the same issue I even factory reset it and tried again and when I put the correct password in the device light goes green and then goes off again after a second and says I have put the incorrect password on
      • plemans's avatar
        plemans
        Guru - Experienced User

        Trafford1 wrote:
        It’s an ac1200 extender-----Not a model. See above. and I’m connected to a technicolour WiFi ----also not a model. and yeah all devices are having the same issue I even factory reset it and tried again and when I put the correct password in the device light goes green and then goes off again after a second and says I have put the incorrect password on

        Please add the models. 

        Did you setup the extender using wps or the installation wizard.