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Forum Discussion
Wifi extender already registered
I purchased a wifi extender from amazon that was a refurb and it is showing someone else's name when I a, trying to do the setup. I can't log into this, anyone know how to factory reset these?
1 Reply
Anaillon wrote:
I purchased a wifi extender from amazon that was a refurb and it is showing someone else's name when I a, trying to do the setup. I can't log into this, anyone know how to factory reset these?
The reset is described in the user guide here: http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf
But the warranty is not transferrable, and Netgear won't provide paid support for used equipment either. So they won't allow you to re-register it. You'll need to click through that part of the setup.
FWIW, it shouldn't be showing you someone else's information unless they entered it somewhere (perhaps as the extender's name???).
