NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
muv
Sep 02, 2017Initiate
Wifi extender EX3700 loses connections to devices
My devices keep losing wifi connection to a wifi extender EX3700. Wifi works without issues once a device is connected. But after a period of inactivity of about 10 mins or more, the connection stops...
DarrenM
Sep 07, 2017Sr. NETGEAR Moderator
Hello muv
I would make sure your firmware is up to date and you may want to try and adjust your wireless channel on your router and see if that helps the issue.
DarrenM
muv
Sep 08, 2017Initiate
Darren, thanks for the reply. As I wrote, I'd just updated the firmware.
What exactly do you mean by "adjusting the channels"? To be honest, I can't see how this can be a channel problem. The same device usually works well after reconnection.
What exactly do you mean by "adjusting the channels"? To be honest, I can't see how this can be a channel problem. The same device usually works well after reconnection.