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Forum Discussion

Davidkay's avatar
Davidkay
Aspirant
Nov 22, 2020

WiFi extender firmware thru nighthawk

Why does nighthawk tell me to update the firmware when I just installed it AND it upgraded firmware during that process. Plus the support for trying to update FW is sending me in circles. Their web pages need some TLC.

11 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What extender do you have? 

    What firmware is on it? How are you attempting setup? 

    • Davidkay's avatar
      Davidkay
      Aspirant
      I followed the three step directions for setup. It said it updated firmware during the process.
      Now, the nighthawk app says the firmware is not up to date.
      I have tried reinstalling the app.
      The extender seems to work, but I can’t get past the update request to check speed connected devices, etc.
      I Went to router login.net, logged in as admin, but when it asks if I want to update firmware, there is a black button bar across the bottom, that I assume cuts off the y/n button.
      • plemans's avatar
        plemans
        Guru - Experienced User

        Davidkay wrote:
        I followed the three step directions for setup. ---what three steps? It said it updated firmware during the process.
        Now, the nighthawk app says the firmware is not up to date.---so what version are you on?
        I have tried reinstalling the app.
        The extender seems to work, but I can’t get past the update request to check speed connected devices, etc.
        I Went to router login.net, logged in as admin, but when it asks if I want to update firmware, there is a black button bar across the bottom, that I assume cuts off the y/n button.---try a different device or browser? maybe its a browser issue. 

        And finally What extender are you using?