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JodyR's avatar
JodyR
Aspirant
Nov 09, 2016

Wifi extender has incoming signal but no outgoing signal

My wifi extender shows a green incoming signal but my device says no internet service. The extender is 2 years old. It started doing this a couple of months ago. I have reset to factory settings with no luck. How do I fix it?

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello JodyR

     

    Try to factory reset again but make sure you are holding the reset button down for atleast 10 seconds.

     

    DarrenM

  • Tried that and it didn't work. Still says no internet connection. I just hope I don't have to get another one at $70. I'll totally do something different.