NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

pennyknap's avatar
pennyknap
Follower
Jan 13, 2018

Wifi extender N300 model EX2700 wont connect to my Samsung tablet

I set up my N300 model EX2700 successfully and connected my Samsung tablet. It worked ok but when I tried to connect the tablet to the extender 2 days later it will not connect. It shows up on my tab...
Troubleshooting
eddie-kvs's avatar
eddie-kvs
Aspirant
Mar 03, 2018

I am also have the same issue. My Laptop connects as well, continuiously. 

  • jvasanth1984's avatar
    jvasanth1984
    Virtuoso
    Mar 10, 2018

    Hi eddie-kvs pennyknap,

                                                   Try to perform network power cycle and check if it works.

    • eddie-kvs's avatar
      eddie-kvs
      Aspirant
      Mar 11, 2018
      jvasanth1984wrote:

      Hi eddie-kvs pennyknap,

                                                     Try to perform network power cycle and check if it works.

      Believe it or not, I'm not a neophyte. I performed a hard reboot on the host modem/router and then powered the wifi extender. Of course I rebooted the Samsung devices and even reset the the devices so that all connections were purged, purged the partition cache just "finger cross" measure. No joy, no connection. 

       

      So what's next... other than elementary steps?

      -Eddie

      • jvasanth1984's avatar
        jvasanth1984
        Virtuoso
        Mar 11, 2018

        Hi eddie-kvs,

                                Did you tried modifying wireless channel on your Router? What firmware version are you running on the extender? What security type do you have on the Router? Does Router LED Green when you come across this issue?