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Forum Discussion
Kevelstone
Aug 14, 2018Aspirant
wifi extender not visible on windows 10
Can anyone advise, my new wifi extender is not being detected on my windows 10 machine, i have successfully connected on my linux and android devices but it is not showing up on my windows 10 device
StephenB
Aug 14, 2018Guru - Experienced User
Are you seeing other wifi networks on the Windows 10 system?
Kevelstone
Aug 14, 2018Aspirant
yes all other networks are still visible, not sure if there is anything that needs enabling on the network adapter
- StephenBAug 14, 2018Guru - Experienced User
If the PC is within range of the WiFi then it should be seeing the network. Are you using the normal Windows facilities to connect?
- KevelstoneAug 14, 2018Aspirant
yes i am using the standard windows connection, i can connect it to the same router that is feeding the extender but not the externders signal itself
- StephenBAug 14, 2018Guru - Experienced User
Kevelstone wrote:
yes i am using the standard windows connection, i can connect it to the same router that is feeding the extender but not the externders signal itself
If you had a dual-band extender and were using FastLane, I'd have suggested making sure that your extender's client-facing network was 2.4G (guessing that the PC didn't support 5G). But the EX2700 is single band.
It sounds like a windows issue, since the other devices are seeing it. You could try a Windows WiFi Analyzer tool, and see if that finds it. If it does, you can try manually entering the network name and passphrase.