NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RT_Aberlady's avatar
RT_Aberlady
Follower
Jan 14, 2020

WiFi extender passwords;

Does factory reset also reset the ID and password to original defaults?

I've finally managed to connect my extender to my network using the NETGEAR Genie but it's created a password that is some 30 characters long - too long for my laptop to accept and also too long for Genie to accept as the "Old" password in order to change it!  

So I'm trying to start over again, but I'll need an acceptable passowrd to even do that.  I'm hoping that a factory reset will let me in again with the original defaults, but I need confirmation that will work before trying it.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Yes a factory reset restores the default configuration.

    Push and hold reset for 7-15 seconds while powered up. the lights should change/blink once you've held reset long enough.