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Forum Discussion
Jaki
May 03, 2017Follower
WiFi Extender will not connect to the Internet
i can't connect my netgear extender to the internet. I tried three times to reset and all I get when I choose the NETGEAR_EXT network is a blank window named "Connect to Netgear".
3 Replies
- DarrenMSr. NETGEAR Moderator
Hello Jaki
have you tried to factory reset the extender by holding the reset button for 10 seconds then try to set it up again.
DarrenM
- John_Wick_JrAspirant
With my wifi extender, I reset the it to its factory default twice and upon configuration, it still does not give me internet access when configure (all lights would be on and green)
- DarrenMSr. NETGEAR Moderator
Hello John
Make sure you router is using WPA2 security and sometimes you might have to set a static IP for the extender or add the extender to a allow list in the router.
DarrenM