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Forum Discussion
Solved
Wifi problem with new iOS operating system (9.1)
We just updated our 2 iPad mini's and an iPhone 6 to iOs 9.1, and since then, we cannot connect to the wifi extender. (We have the Netgear N300 Wifi Range Extender EX2700, purchased in April 2015). ...
Hi MinNY,
Which router is connected to your extender? Are both your router and extender updated to latest firmware?
On both your router and extender, you can try setting your Security Option to None and see if you can connect the Apple devices. Then switch it to WPA2 and test.
See page 18 of 35 for a screenshot of the Wireless Settings menu
http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_15July2014.pdf
You can also try factory resetting the EX2700 -
Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks amber.Release the button.
All the LEDs turn off for about 3 seconds.
The Power LED lights solid amber for about 30 seconds
The Power LED lights solid green.The extender returns to its factory settings.
Hi MinNY,
Which router is connected to your extender? Are both your router and extender updated to latest firmware?
On both your router and extender, you can try setting your Security Option to None and see if you can connect the Apple devices. Then switch it to WPA2 and test.
See page 18 of 35 for a screenshot of the Wireless Settings menu
http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_15July2014.pdf
You can also try factory resetting the EX2700 -
Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks amber.
Release the button.
All the LEDs turn off for about 3 seconds.
The Power LED lights solid amber for about 30 seconds
The Power LED lights solid green.The extender returns to its factory settings.
