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shannondolch's avatar
shannondolch
Follower
Jan 19, 2017

WiFi range extender EX6120

We installed the AC1200 Dual Band wifi range extender last week and it's worked great. However now it says No Internet connection even though everything has a green light and full bars.

I've turned off and back on but still nothing.

Thoughts on how to correct?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Shannondolch

     

    You may want to try and factory reset the extender by holding the reset button for 10 seconds then try setting up the extender again.

     

    DarrenM