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Forum Discussion

hhv's avatar
hhv
Aspirant
Sep 25, 2015

wn 2000 rptv2 error message saying password is not correct on _ext ssid.

When I enter the correct wifi password from my xfinity home network, (16 digits long) I get an error message saying the password is incorrect. When I connect via the regular ssid (without the _ext) i...
Troubleshooting
hhv's avatar
hhv
Aspirant
Sep 30, 2015

There are only alphanumeric characters used in the password.

nhann's avatar
nhann
NETGEAR Employee Retired
Oct 01, 2015

Is this a first time setup for the WN2000RPTv2?
When setting up the extender to connect to your router, is the security option matching the one being used on your router? (e.g. WPA2)

  • hhv's avatar
    hhv
    Aspirant
    Oct 01, 2015

    No this is not the first setup I have changed the network name. New carrier.

     

    I cannot access the NETGEAR device to see about the security because I cannot enter the password.

     

    Is there a limit to the length of the password? My new device has a 16 character passwrod name.