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Forum Discussion
jennifer1969
Sep 03, 2015Aspirant
wn1000rp asking for password to get on wifi and internet
Ok, so I have an WN1000RP, had for quite awhile now.. loved the plug and play feature.. yesterday i was forced to replace my cable modem.. so once the new one was in place, i did what i had done prev...
jennifer1969
Sep 04, 2015Aspirant
Yes it connected before. Only had to put in password the first time i connected via kindle or cell. Did a factory reset, it connects fine to home WiFi then it still tries to go to the mywifiext.net to set up but won't let me connect even if I am sitting a foot from my home modem and have booster in same room a foot from modem.
nhann
Sep 10, 2015NETGEAR Employee Retired
Have you tried completing a setup through the web browser? (not WPS)
Are you also using the same SSID on both your modem router and WN1000rp?
Which modem router are you now using? You can try switching your WiFi channel, as your current channel may be crowded.
- jennifer1969Sep 10, 2015Aspirant
in answer to your multiple questions:
i have tried to set up thru the web browser, it gets to the info part (it sees the home wifi) - i put in the password, which is the same as my home wifi and it will start to load like it is working, then i will show bars on my kindle wifi, and then it says - your are connected but not logged into the internet, then it will re-name the extender: Home-****_EXT_EXT and do nothing
in the past, i would push the WPS button on the extender, and then on the cable modem (while sitting in the room where the home wifi modem is) and it connected - then i would move to the location between the modem and my back porch, and have no problem connecting. no matter what i do now, the extender will only connect - but if i try to connect via my kindle (or my cell) it will push me to go to the web browser setup and never completes the connection. (**side note, if i stay 6 ft from the home wifi with the extender, my kindle will log on but not connect either, but doesnt force the web browser when i am that close, just connects to the extender but not the internet) the location i have always had this extender, is closer with only one wall in between modem/extender compared to my mother's that i set up with zero issue. she has more walls and more distance and hers works fine without trying to push the setup thru the web
i use an xfinity cable modem (it is new as my other one lost the home phone/wifi capabilities) but same model as before.
due to the fact that i live almost in the country, the only thing on my wifi channel is either my kindle or my cell, and i dont typically use my cell at home except to text, so not really worried about hooking to the extender or my home wifi via that. (i cant even get xfinity hotspots because i am so far out)
it is just very strange the issues i am having with this extender that i never had before..
- nhannSep 15, 2015NETGEAR Employee Retired
When you set up through the web browser, you have the option to rename your network. (It is recommended that you do not have the same name as your modem router WiFi)
Did you select "Use the same security mode and password as those for the exisiting network" ?On the final page, please be sure your device is connected to your new WiFi network and then finish the setup.
Another option: You can also try setting the Security Option to "None", to test and so you won't need a password to login to your WN1000RP
- jennifer1969Sep 16, 2015Aspirant
i have tried every step - including the none security. once it connects to the "new" connection, it says i am not connected to the internet. decided to just stop using the netgear, too irriatated when never had this problem before