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JBartolo's avatar
JBartolo
Aspirant
May 20, 2016

WN1000RP no connection

Previous wifi was perfect, now changed to Vodafone home wifi and found it But devices cannot connect to extender. Keeps asking for name and password which I tried many, without luck.
Help please. Thanks

3 Replies

  • Unfortunately No connection. 

    i) When shall i press reset factory default with power 'on' or 'off'?

    ii) Ror how long shall i keep reset button pressed?

     

    thanks jb

    • netwrks's avatar
      netwrks
      Master

      You reste the device powered on.. Hold reset for seven seconds, according to the manual - Page 31.

  • If you are connecting to a new router, reset the extender to factory default and reconfigure.