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Forum Discussion

Cheiro's avatar
Cheiro
Aspirant
Apr 11, 2016

WN1000RP not connecting after changing Wi-Fi channel

Hi all, I've been running my Wi-Fi extender absolutey fine until I recently changed the channel of my Virgin Media Wi-Fi router (SuperHub) to channel 13, from channel 11. Now, when attempting to...
Troubleshooting
Cheiro's avatar
Cheiro
Aspirant
Apr 17, 2016
Thanks for the free bump oliveview! Did you find a solution?

It just seems bonkers to me that there's no helpline - you have to pay for customer support. I've not been able to find a fix for this issue in over two weeks of scouring the internet!
netwrks's avatar
netwrks
Master
Apr 17, 2016

Just Reset the extender to factory default and try again.. 

  • oliveview's avatar
    oliveview
    Tutor
    Apr 17, 2016
    netwrks wrote:

    Just Reset the extender to factory default and try again.. 

     

    This is something I have done way too many times, to no avail. It'll work again for a few hours, then by the next day it's back to not providing Internet access to all of the very many wirless products in our house.