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Forum Discussion

Cheiro's avatar
Cheiro
Aspirant
Apr 11, 2016

WN1000RP not connecting after changing Wi-Fi channel

Hi all, I've been running my Wi-Fi extender absolutey fine until I recently changed the channel of my Virgin Media Wi-Fi router (SuperHub) to channel 13, from channel 11. Now, when attempting to...
Troubleshooting
Cheiro's avatar
Cheiro
Aspirant
Apr 17, 2016
...and it has to work, of course ;-)
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 18, 2016

    Hello Cheiro 

     

    I would make sure you are on the latest firmware, have your router set to the best channel and do a factory reset of the extender and may try to re position the extender if you can.

     

    DarrenM