NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
paulhawkins
Sep 14, 2015Aspirant
WN150 AP that won't work after changing ISP
Hi, If anyone can help I'd be really grateful. I had the AP installed by an engineer about a year ago as part of a major house redevelopment. As it is over a year old Netgear will now give no ...
- Sep 15, 2015
paulhawkins wrote:Hi Netwrks,
Thanks for your message & pointers. I have tried that a number of times and the ip address just won't load on a browser. So I have no way of configuring. I believe it is something to do with the fact that my new ISP is 192.168.1.200 instead of the old ISP being 192.168.0.200. I can only assume that the 1 instead of 0 in the IP address is causing the problem as the AP works fine on a network which has a 0 instead of 1 in the ip address.
Paul
Yes, what you dewscribed is the exact problem. The device AP is in the wrong subnet. Have you followed the directions on all of page 12 of the manual? It describes how to set up a laptop / desktop with an IP address in the same subnet as the AP, in order to connect to it, and configure the device. If you feel you have followed all of page 12 and are not able to connect, try resetting to factory again, and start over. Directions for setting to factory default on Page 6 Supplemental A (towards the end of the manual).
netwrks
Sep 14, 2015Master
Whet the AP is reset to factory default the IP address defaults to 192.168.0.100. To configure the AP, follow the instruction on Page 12 of the manual.
Default userid: admin
Default password: password
- paulhawkinsSep 15, 2015Aspirant
Hi Netwrks,
Thanks for your message & pointers. I have tried that a number of times and the ip address just won't load on a browser. So I have no way of configuring. I believe it is something to do with the fact that my new ISP is 192.168.1.200 instead of the old ISP being 192.168.0.200. I can only assume that the 1 instead of 0 in the IP address is causing the problem as the AP works fine on a network which has a 0 instead of 1 in the ip address.
Paul
- netwrksSep 15, 2015Master
paulhawkins wrote:Hi Netwrks,
Thanks for your message & pointers. I have tried that a number of times and the ip address just won't load on a browser. So I have no way of configuring. I believe it is something to do with the fact that my new ISP is 192.168.1.200 instead of the old ISP being 192.168.0.200. I can only assume that the 1 instead of 0 in the IP address is causing the problem as the AP works fine on a network which has a 0 instead of 1 in the ip address.
Paul
Yes, what you dewscribed is the exact problem. The device AP is in the wrong subnet. Have you followed the directions on all of page 12 of the manual? It describes how to set up a laptop / desktop with an IP address in the same subnet as the AP, in order to connect to it, and configure the device. If you feel you have followed all of page 12 and are not able to connect, try resetting to factory again, and start over. Directions for setting to factory default on Page 6 Supplemental A (towards the end of the manual).
- paulhawkinsSep 16, 2015Aspirant
Thanks netwrks. I did everything as in the instructions and got it working. Thank you so much. A huge relief!
One final question if I may. (may not be your area of knowledge but thought I'd ask just in case)
My ISP delivers by fibre at download speeds of upto 76mbs. My LAN cabled computer operates at near this download speed.
When I connect to the Netgear AP I only manage speeds of upto 20mbs (The TP link runs at a faster c40mbs but still nowhere near the 76mbs speed). Incidentally this is roughly the same speed as the ISP's wifi router, which I also don't understand. Is this due to the available performance of the AP (although it does say 100mbs)? I know this is a completely unrelated question but I am intrigued as to what determines the wifi speed. (I'm using my iphone to do a speed check with speedtest and speedsmart apps).
Thank you again for taking the time to help me. I really appreciate your time.
RegardsPaul