NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

paulhawkins's avatar
paulhawkins
Aspirant
Sep 14, 2015
Solved

WN150 AP that won't work after changing ISP

Hi,   If anyone can help I'd be really grateful.   I had the AP installed by an engineer about a year ago as part of a major house redevelopment.  As it is over a year old Netgear will now give no ...
  • netwrks's avatar
    netwrks
    Sep 15, 2015

    paulhawkins wrote:

    Hi Netwrks,

     

    Thanks for your message & pointers.  I have tried that a number of times and the ip address just won't load on a browser.  So I have no way of configuring.  I believe it is something to do with the fact that my new ISP is 192.168.1.200 instead of the old ISP being 192.168.0.200.    I can only assume that the 1 instead of 0 in the IP address is causing the problem as the AP works fine on a network which has a 0 instead of 1 in the ip address.

     

    Paul


     

     

    Yes, what you dewscribed is the exact problem. The device AP is in the wrong subnet. Have you followed the directions on all of page 12 of the manual? It describes how to set up a laptop / desktop with an IP address in the same subnet as the AP, in order to connect to it, and configure the device. If you feel you have followed all of page 12 and are not able to connect, try resetting to factory again, and start over. Directions for setting to factory default on Page 6  Supplemental A (towards the end of the manual).