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AdrienMcG's avatar
AdrienMcG
Aspirant
Jul 15, 2018
Solved

WN2000rpt Smart TV box wont connect , everything else will

I have just purchased a range extender. I set it up using my phone. I get signal on my phone , no problem. However I cannot get my TV smart box to connect properly. .   It shows the range extende...
  • DexterJB's avatar
    DexterJB
    Jul 18, 2018

    Hi AdrienMcG,

     

    1. You can find the firmware version by accessing the extenders UI using the IP address assigned to it by your router.

    2. To confirm, does the extender show up as a connected device when you access the main router's UI?

    3. The wireless channel settings will be on your main wireless router's UI.

     

    Regards,

     

    Dexter

    Community Team