NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Harley51's avatar
Harley51
Aspirant
Nov 11, 2015

WN2000RPTV3 Very Slow Download Speeds

I have a WN2000RPTV3. The download speed 10.22 is very slow Up speed is 11.68. The extender is 15 feet away from the main Netgear R7000 router. Download speed 86.06 Up speed 11.65. The speeds should ...
Troubleshooting
nhann's avatar
nhann
NETGEAR Employee Retired
Nov 12, 2015

Hi Harley51,

 

Check to see if both your router and extender are using recent firmware:

http://support.netgear.com/product/WN2000RPTv3     v1.0.0.24

http://support.netgear.com/product/R7000   v1.0.4.30

http://www.downloads.netgear.com/files/GDC/R7000/R7000_UM_26Feb2015.pdf (page 131 of 176)

 

Please also change your WiFi channel on your router:

http://kb.netgear.com/app/answers/detail/a_id/23783/~/improving-2.4ghz-wireless-performance-by-changing-channel