NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

GDM59's avatar
GDM59
Initiate
Jun 10, 2018

WN3000 - SLOW speed - Need to be restarted

Hi, the product needs frequent restarts (OFF and ON) to keep the right speed. Otherwise it decrease the speed connection during the day. Is it a known bug to be fixed? Any suggestion? Thank you...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 11, 2018

Hi GDM59,

 

Welcome to the community!

 

1. What is the firmware version of the extender?

2. Have you tried resetting the extender?

3. Have you tried changing the wireless channel on the main router?

4. Does the issue persist on all your wireless devices that connect to the extender?

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 14, 2018

Hi GDM59,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team