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Forum Discussion

leslawson's avatar
leslawson
Follower
Oct 28, 2015

WN30000RP

My range extender has worked fine for 9 months but today, the client link light has turned red. Coincidentally we are having problems activation our Sonos Pay 3 via our IPhone 5 (which has also been ...
Troubleshooting
nhann's avatar
nhann
NETGEAR Employee Retired
Oct 29, 2015

Hi leslawson,

 

Which router are you using?

Please also confirm which version of WN3000RP you are using.

http://support.netgear.com/product/WN3000RPv3

http://support.netgear.com/product/WN3000RPv2

http://support.netgear.com/product/WN3000RP

Are both WN3000RP and router updated to latest firmware?

 

Try changing the WiFi channel on your router, you may be experiencing interference from neighboring networks:
http://kb.netgear.com/app/answers/detail/a_id/23783/~/improving-2.4ghz-wireless-performance-by-changing-channel

 

Also try resetting the WN3000RP to factory defaults:

(This process erases any settings that you configured in the extender.)

Insert a paper clip into th eFactory Reset hole and hold it until the Power LED blinks amber.

Release the button.

All the LEDs turn off for about three seconds.

The Power LED lights solid amber for about 30 seconds.

The Power LEDlights solid green.The extender returns to its factory settings.