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Forum Discussion

WhiteDelight's avatar
WhiteDelight
Follower
Dec 03, 2015

WN3000RP extender stopped working, please help

Hello,   so basically, I bought the extender 3 months ago from Best Buy, and the setup was fine and it worked great up until a week ago.  For some unknown reason, I can connect to the extender fro...
Troubleshooting
nhann's avatar
nhann
NETGEAR Employee Retired
Dec 03, 2015


Hi WhiteDelight,

 

Can you please confirm which WN3000RP you have? v1, v2, or v3

http://support.netgear.com/product/WN3000RP

http://support.netgear.com/product/WN3000RPv2

http://support.netgear.com/product/WN3000RPv3

 

Also, login to your extender's network by going to mywifiext.net

and check which firmware version you have.

 

On your laptop, try forgetting/removing your Extender's WiFi network. Then reconnect to the Extender's WiFi.

Is your laptop able to connect to the Router's network?