WN3000RP Support

I purchased the WN3000RP WiFi RangeExtender about a year ago. The device set up easily and worked without any issues up until a few weeks ago when it just stopped working. I have been trying to conne...

Troubleshooting

nhann

NETGEAR Employee Retired

Jul 28, 2015

Hi sjwtrip2,

Which WN3000RP are you using? (WN3000RPv1, v2, v3)
Have you updated your WN3000RP to the latest firmware? Has the WN3000RP been reset to factory settings?

Note: Do not upgrade the firmware using a wireless connection. Please perform firmware upgrade with “wired” or Ethernet connection only.

Write down all the settings which you changed from the default values, since you may need to re-enter them manually.
Download the firmware and save it to a convenient place such as your desktop. Unzip if needed.
Log in to the device using a Web broswer. The URL is http://www.mywifiext.net.
Click Maintenance > Firmware Upgrade
Click Browse and find the file you just downloaded.
Click Upload. While the firmware is loading, do not interrupt the upgrade process.

Let us know how it works for you.

Regards,

NhanN

dwitt
Aspirant
Jul 30, 2015
Hi NhanN, Im having the same problem as the person above. I followed your suggestion but cannot update the firmware because the extended is not working. It has no connection to the computer. The Netgear tech told me the software needed updating but wanted to charge to help me. Any other suggestions?
- nhann
  NETGEAR Employee Retired
  Jul 31, 2015
  Hi dwitt,
  
  Are you able to connect your extender directly to your computer via ethernet cable?
  
  Please try this wired connection and access your settings to update your firmware.
  
  Let us know how it works for you.
  
  Regards,
  
  NhanN

Forum Discussion

WN3000RP Support