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StuartBarrett's avatar
StuartBarrett
Aspirant
Mar 17, 2016

WN3000RP v1 compatible with Windows 10

Hi   Can someone confirm whether the WN3000RP v1 Wifi extender is compatabile with Windows 10.   I have a number of other devices running Windows 7, 8 and Andriod which have no problems connectin...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Mar 17, 2016

Hello StuartBarrett

 

yes it should be compatible with windows 10 its just putting out a wifi signal like any router have you made sure your wireless drivers are up to date on the windows 10 machine?

 

DarrenM

  • StuartBarrett's avatar
    StuartBarrett
    Aspirant
    Mar 21, 2016

    Hi

     

    Thanks for the reply.

     

    My new laptop is a Dell XPS 15 (9550) running Window 10 Pro.

     

    Wireless card = Dell Wireless 1830 802.11ac

    Driver version = 1.555.0.0, which seems to be the latest version.

     

    I CAN connect directly to my Hub without a problem but when I try to connect via the Extender it shows 'Connected, No internet' against the Extender in the WiFi list. Which logically suggests it can connect to the extender but then cannot gain access to the internet via the Hub the extender is linked to. Obviously Windows 10 is doing something which Windows 7, 8 and Andriod don't do as they all connect without a problem.

     

    I have tried disabling the FireWall and AntiVirus software but this did not make any difference.

     

    A bit frustrating!

     

    Stuart

     

     

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Mar 22, 2016

      Hello StuartBarrett

       

      Try to tell the Laptop to forget the hubs network and the extender network and try to connect again wondering if its sometype of ip conflict that is happening.

       

      DarrenM

      • StuartBarrett's avatar
        StuartBarrett
        Aspirant
        Mar 22, 2016

        Hi Darrren

         

        Thanks for your help so far.

         

        Tried that but no luck. Below are the Properties when conected to the Extender and directly to the hub:

         

        Extender Connection Properties:

         

        SSID: BTHub4-SZ9S_EXT
        Protocol: 802.11n
        Security type: WPA2-Personal
        IPv6 DNS Servers: fec0:0:0:ffff::1%1
         fec0:0:0:ffff::2%1
         fec0:0:0:ffff::3%1
        Manufacturer: Broadcom
        Description: Dell Wireless 1830 802.11ac
        Driver version: 1.555.0.0
        Physical address: ‎48-E2-44-F5-5F-5B

         

        Hub Connection Properties:

         

        SSID: BTHub4-SZ9S
        Protocol: 802.11g
        Security type: WPA2-Personal
        IPv4 address: 192.168.1.125
        IPv4 DNS Servers: 192.168.1.254
        Manufacturer: Broadcom
        Description: Dell Wireless 1830 802.11ac
        Driver version: 1.555.0.0
        Physical address: ‎48-E2-44-F5-5F-5B

         

        Looks like it is trying to connect to the Extender using IPv6, could this be the problem? If so, how do I force Windows to connect to the Extender using IPv4 ?

         

        Thanks

         

        Stuart