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Forum Discussion

awags's avatar
awags
Aspirant
Jul 16, 2013

WN3000RP Will not connect with New Laptop

I have searched all over the net and have not seen a real good answer on this. I have a WN3000RP that works fine and I use it for several devices with no problem and have for a year. I currently adde...
Troubleshooting
nhann's avatar
nhann
NETGEAR Employee Retired
Aug 03, 2015

Hi awags, Bellwood,

 

Thanks for writing in your issues.

Can you please confirm which brand of WiFi Adapter is used in your laptop?

Also, which driver version is it running? Is it the latest firmware?


I look forward to hearing from you.

 

Regards,

NhanN

Bellwood's avatar
Bellwood
Guide
Aug 06, 2015

Thanks for the response. The WiFi Adapter is a Dell Wireless 1560 802.11ac (Broadcom) with driver version 6.30.223.259 and the brand new laptop has been completely updated via Windows Update and Dell Update so I would imagine this is the latest driver version. There is a very long list of properties under the Advanced tab of the Device Manager for this device but all remain at the settings when the computer.was delivered.

  • Bellwood's avatar
    Bellwood
    Guide
    Aug 11, 2015

    Interesting.  After one month with this issue, last night the laptop connected to the extender (all on its own) and gave me fast (relatively - we are talking satellite here) connectivity.  BUT that was a once off. I powerered down last night, and now today it behaves as always - it flashes "Connected" briefly for the _EXT source, then changes to "Limited".  I am back to using the weak, one-bar, slow connection to the main router.

     

    Does that help anyone work out what is happening?

     

    Thanks

    Bellwood