NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ianpmar
Jun 01, 2018Follower
Wn3000rp
This extender continuously rejects my wifi password key. My router sees the extender no problem...but when registering any device to the extender with the 5ghz key "incorrect" password is displayed on...
- Jun 04, 2018
Hi Ianpmar,
Welcome to the community!
1. You can try accessing the extender's UI to confirm the wireless password.
2. If the extender shows up as a connected device to the router, you can use the IP address of the extender to access the UI.
3. Are your devices able to connect and go online when connected to the 2.4GHz band of the extender?
4. During setup, did you use the same password for the extender and your main router?
Regards,
Dexter
Community Team
DexterJB
Jun 04, 2018NETGEAR Moderator
Hi Ianpmar,
Welcome to the community!
1. You can try accessing the extender's UI to confirm the wireless password.
2. If the extender shows up as a connected device to the router, you can use the IP address of the extender to access the UI.
3. Are your devices able to connect and go online when connected to the 2.4GHz band of the extender?
4. During setup, did you use the same password for the extender and your main router?
Regards,
Dexter
Community Team