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Forum Discussion
WeberB
Mar 21, 2017Aspirant
WN3000RPv2 or is it WN3000RPv3 goes into "booting" (amber) on connect
I have a WN3000RPv2 (or is it WN3000RPv3) that came with my UVERSE fiber installation. I say I am not sure which model because it says v2 on the bottom but looks like the v3 on the Netgear website. ...
DarrenM
Mar 23, 2017Sr. NETGEAR Moderator
Hello WeberB
If the ISP supplied the unit I would have them exchange it since you have no proof of purchase.
DarrenM
WeberB
Mar 24, 2017Aspirant
Thank you for the suggestion. I will see if they will since it was not an official transaction - the tech just pulled it off his truck.
I wa sort of hoping someone might have insight into why this occurred. I do not really want another one if this is a standard occurrence.
- WeberBMar 28, 2017Aspirant
I did indeed call ATT and the answer was that the unit was a free service to the first customers to get fiber optic and even though it has only been about 8 months they will not replace it. Since I do not have any paperwork on it (the service guy just handed it to me) I have no idea if it is under warranty and frankly cannot actually prove I got it legitimately. I did, but ATT has no record of it since they were just handing them out to anyone who got fiber.
Oh well.