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Forum Discussion
5feathers
Oct 20, 2017Follower
WN3000RPv2
ATT placed these in my home recently & while they connect with my wireless network, I cannot use the network of the extender because I’m unable to log on with either extender. I tried the website & ad...
wgray
Jan 31, 2018Aspirant
I bought the GearHead Network Support for Home Products for $139.99. They are the worst tech support I have ever had contact with. My problem is the the 2 range extenders i have wn3000rpv2 and 3 lost internet connection taking my ARLO security cameras off. I spen 2 hours with 1 tech Monday and 2 hours that afternoon with a supervisor and he could fix it. They have a process that they take your call and tell you someone will call you in 2 hrs or 3 hrs which they never did. I called them both times and they said sorry the supervisor is not available but today they said some one will call me back in 3 hours today, we will see. Like I have nothing else to do but wait by the phone. Don't buy this Support. I have tried to find a way to complain to Netgear but can't fins a way so I'll use this format.
I can connect the range extenders through the Genie but 'no internet connection". Any one that can hel please do.