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Forum Discussion
pam13
Aug 30, 2016Aspirant
WN3100RP : Wifi password not being recognised
Good morning, I have installed correctly the Wifi extender twice ; and twice, several days after, the connection to my devices is not being recognised anymore : I can see the network (_EXT), but am ...
DarrenM
Sep 01, 2016Sr. NETGEAR Moderator
Hello Pam13
Are you on the latest firmware if not I would log into the extender and update the firmware.
DarrenM
- pam13Sep 06, 2016Aspirant
hello. thank you for your answer.
how can I know which firmware is currently there? and can u please tell me how I can log into the extender and update the firmware.
Sorry I am not an IT expert.
Thanks for your help in advance
- DarrenMSep 06, 2016Sr. NETGEAR Moderator
Hello Pam13
You will want to log into the extender by going to www.mywifiext.net then under maintenance you should see firmware upgrade. Here you can select a file from your pc to upgrade the firmware you will want to download the firmware before hand which I linked the page below.
http://kb.netgear.com/app/answers/detail/a_id/26994?cid=wmt_netgear_organic
DarrenM