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Forum Discussion
gyc_uk
Sep 30, 2007Aspirant
WN802T is it dead???
Hiya guys,
Is my access point dead?
I have a WN802T, which i have had for about 6 months. I came home today to do some work in the office. The Network connection light is out, the wireless light is out. The power light is still on.
It wont respond via its Ip address, and wont let me do a factory rest nether. When i try the power light just flickers slightly ( and i mean slight ).
Any ideas be really good thanks
jon
Is my access point dead?
I have a WN802T, which i have had for about 6 months. I came home today to do some work in the office. The Network connection light is out, the wireless light is out. The power light is still on.
It wont respond via its Ip address, and wont let me do a factory rest nether. When i try the power light just flickers slightly ( and i mean slight ).
Any ideas be really good thanks
jon
93 Replies
- What IP address? The default IP address or the IP address that was given by the DHCP server?
Are you plugged into the access point? - gyc_ukAspiranthiya
its http://192.168.0.233/index.html.
its not replying to nothing. i done everything i can think. the Power light is on but flickers slight. When u do a factory rest, it dont change from green.
regards
jon - If you can't communicate with the access point by pinging it logging into the interface after a reset, it is probably dead.
Make sure your computer is on the same network. - johnwelterNoviceVery odd, my WN802T died exactly the same way yours did on Oct 1st.... Perhaps this is a firmware issue.
Only the power LED is on, with a slight flicker to it. Can't reset. Can't connect to it. It is a pretty brick.
Did Linksys have any words of advice or RMA it?
Johngyc_uk wrote: Hiya guys,
Is my access point dead?
I have a WN802T, which i have had for about 6 months. I came home today to do some work in the office. The Network connection light is out, the wireless light is out. The power light is still on.
It wont respond via its Ip address, and wont let me do a factory rest nether. When i try the power light just flickers slightly ( and i mean slight ).
Any ideas be really good thanks
jon - cgnschuecNoviceI got even two of those new bricks now :mad:
One went dead 1-2 weeks ago the other one like 2-3 days.
Finally searched this forum and am worried that that actually the same happen to other guys, too.
Anyone contacted the support already and got a reply?
Ciao,
cgnschuec - bpfinchNoviceI have a WN802T that is showing the same exact symtoms. It just started about 2 hours ago.
- cgnschuecNoviceHere´s my current status from the support request. I am afraid they reacted in German.
But basically they needed two days to again ask me for a reset though I described that resetting didn´t help.
I´ll keep you posted.
Cgnschuec
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10/22/2007 10:39:00 AM
Beide WN802T sind innerhalb der letzten Tage ausgefallen und regieren nicht auf reset oder power down - restart.
Es leuchtet durchgehend die grüne Power-LED. Ethernet und Wireless LED bleiben stets dunkel.
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10/23/2007 3:32:00 PM
Sehr geehrter Herr Schuette!
Vielen Dank, daß Sie sich an den NETGEAR Support gewandt haben.
Falls Sie es noch nicht getan haben, resetten Sie den Router bitte folgendermaßen:
Der Reset sollte im eingeschaltenen Zustand durchgeführt werden: Drücken Sie den Resetknopf auf der Rückseite für 30 Sekunden mit einem spitzen Gegenstand (Kugelschreiber/Büroklammer)
Danach ziehen Sie das Stromkabel des Access Points für 10 Sekunden aus der Steckdose und stecken es danach wieder zurück.
Zur Zeit werden mehrere Anfragen von ihnen simultan bearbeitet.
Zur Vereinfachung werde ich die Anfragen # 5902800 und # 5903057 schliessen und wuerde Sie bitten zukuenftig Ihre weiteren Anfragen unter diese Casen Nr. : # 5903119
zu stellen.
Mit freundlichen Grüßen,
Netgear Support
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10/24/2007 4:05:00 PM
Wie bereits erwähnt habe ich verschiedene reset Prozeduren bereits ausprobiert.
Ich habe auch beide WN802T nochmals nach Ihrer Methode resettet. Diese zeigen keinerlei Reaktion oder Veränderung.
Es scheint sich hierbei definitv um ein schwerwiegenderes und nicht verzeinzeltes Phänomen zu handeln.
Siehe auch: http://forum1.netgear.com/showthread.php?t=15126
Ich bitte um kurzfristige Stellungnahme.
Mit besten Grüssen,
Christian Schütte - If you have a device that appears to be dead, call into tech support and create a case. If you have done that and have not received a replacement, please let me know what the reasoning for not getting a replacement and PM me your case number.
- cgnschuecNoviceI have done exectly that. Case number is in my post.
I´ll await response from tech support. No comment on replacement yet.
I posted for the same reason as given by you to invite others to contact tech support as there doesn´t seem to be an easy solution. - Ok cgnschuec I see the case number. For all others, please PM me with the case number.