Hiya guys,Is my access point dead?I have a WN802T, which i have had for about 6 months. I came home today to do some work in the office. The Network connection light is out, the wireless light is out. The power light is still on.It wont respond via its Ip address, and wont let me do a factory rest nether. When i try the power light just flickers slightly ( and i mean slight ). Any ideas be really good thanksjon

What IP address? The default IP address or the IP address that was given by the DHCP server?Are you plugged into the access point?

hiyaits http://192.168.0.233/index.html.its not replying to nothing. i done everything i can think. the Power light is on but flickers slight. When u do a factory rest, it dont change from green. regardsjon

If you can't communicate with the access point by pinging it logging into the interface after a reset, it is probably dead.Make sure your computer is on the same network.

Very odd, my WN802T died exactly the same way yours did on Oct 1st.... Perhaps this is a firmware issue.Only the power LED is on, with a slight flicker to it. Can't reset. Can't connect to it. It is a pretty brick.Did Linksys have any words of advice or RMA it?Johngyc_uk wrote:Hiya guys,Is my access point dead?I have a WN802T, which i have had for about 6 months. I came home today to do some work in the office. The Network connection light is out, the wireless light is out. The power light is still on.It wont respond via its Ip address, and wont let me do a factory rest nether. When i try the power light just flickers slightly ( and i mean slight ). Any ideas be really good thanksjon

I got even two of those new bricks now :mad:One went dead 1-2 weeks ago the other one like 2-3 days.Finally searched this forum and am worried that that actually the same happen to other guys, too.Anyone contacted the support already and got a reply?Ciao,cgnschuec

WN802T is it dead??? | NETGEAR Communities

93 Replies

Netgear1_9A_Z
Tutor
Oct 24, 2007
Oh and just to be clear, we are not talking about emailing support. We are talking about calling into support. If you have a device under hardware warranty, you can still call in to get a replacement even though the only troubleshooting you will get is basic (to determine if device is faulty, no configuration help).
cgnschuec
Novice
Oct 24, 2007
To get it right - if I don´t phone up nobody will recommend or approve a replacement? :D
Netgear1_9A_Z
Tutor
Oct 24, 2007
Right :D

They may approve it but it will take longer.
cgnschuec
Novice
Oct 24, 2007
I´d still be interested if there is a general problem - you might be aware of -with the WN802T, e.g. overheating or current firmware.
It seems more then odd that all of a sudden in October this year so many of those seem to be dead - I got even two within days.
Netgear1_9A_Z
Tutor
Oct 24, 2007
I am not aware of any issues but it possibly could be a bad batch. Were your serial numbers similar?
cgnschuec
Novice
Oct 24, 2007
Yep - both starting with 1kw16bl- then one is 90066e and the other is f00600
bpfinch
Novice
Oct 24, 2007
My Serial# starts with 1KV373. It does not look like the same batch as yours.
bpfinch
Novice
Oct 24, 2007
I opened a case online this morning. It is 5917539. If I get some time tomorrow I will call phone support like you recommended.
Netgear1_9A_Z
Tutor
Oct 24, 2007
Let me know how it goes.
cgnschuec
Novice
Oct 25, 2007
Phone support in Switzerland told me they send the case to their engineers and will soon let me know if it's defect and I'd get a replacement - let's see how long this will take.

Cheers, cgnschuec

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WN802T is it dead???