WN802T is it dead???

I found my second WN802T dead this morning and confirmed it has green-light-of-death syndrome. :mad:

My 1st unit - serial number 1KW16CLG00*** bought February 2007 failed in July (5 months).

Netgear RMA'd me a replacement serial number 1KW171LE00*** early August 2007 which failed today - 11 May 2008 (9 months).

I'm appalled to read the many similar stories here - surely this is clearly a design or manufacturing fault or a faulty batch of components.

I've bought a lot of Netgear kit in the last few years but quite frankly I'm thinking it might be time to look elsewhere.

You can see from my earlier posts, I was worried that this was the beginning of a larger problem with the WN802T. A few months ago I had one replaced and it has been working fine ever since. I deployed 5 others to sites all over New York and New England. Two more have just died, displaying the same symptoms as the first one that died on me. So think about it, three of the six I have purchased are bad. That is unaceptable. Please let me know if there is a fast lane for replacement now. It was a painfully slow process last time, and I am starting to loose my patience with this product.

Thank You,
Brian

Guess what folks, green light of death on mine. It's sort of a relief to know I'm not alone, I suppose....

Here's the funny bit - my D-Link WAP died in the same week! Went from 2 APs to none. Hilarious. D-Link need juicy power supplies (2A+); hopefully I can get this one going if I can find a replacement PSU.

What fun.

The WAP died earlier this week; I bought it 1 year and 1 day ago. Hope I can pursuade someone to replace it!

Well, after 20 minutes on the 'phone arguing with support (they didn't believe the power light should start amber whilst the unit initialises) and doing all sorts of strange diagnostic tests ("please connect the unit directly to a PC" when I'd explained I'd proved the switch ports and cables were fine) I finally got an RMA. But the RMA company only works Mon-Fri!

At least I got an RMA; here's hoping I get a unit that carries on working!

I 've got my brick yesterday. After 9 months without any problems all LEDs went out. After reconnecting the power cord the WAP starts up and runs an few hours. Now the only thing that works is the Power LED :mad:

Lets see what the dealer would say :o

Christian

Mine just died yesterday, just over a year old. I opened it up for a look, but that was pointless as its unlikely any issue would be visible. Has anyone tried replacing just the power supply, or is it definately a problem with the WN802T itself?

Anway, I went straight out and bought a couple of devolo 200 aveasy's to connect my pc's over the electricity circuit in my house. Set it up in about 5 mins, and am getting the same throughput as I did with the Wireless N devices! Much more secure, more reliable, easier to maintain and no hassle with drivers, etc!!

I wont be spending any more money with Netgear

I purchased 8 of these 'shiny bricks' back in April 2007. 5 of mine have died, with the 'green light of death' symptom on 4, and one where the power light starts green, then turns & stays amber. I called tech support who told me that the warranty had expired 102 days ago. I asked them what the expected life span of these units is, to which the response was 3-4 years. Being from a public library with limited funding I am extremely angry that I spent about $1000 on product that fails, considering I have purchased D-Link & TrendNet wireless equipment that keeps on ticking. I am trying to talk to someone at head office about this.

An update on my 8 units. Full credit to Netgear for doing something with the parts even though the warranty is out by 3 months. Originally they said they would ship us replacements if I sent the broken ones back. This afternoon they went one better and said that they would replace ALL 8 units (even the 3 working ones) for new, and would allow me to do it in stages so that I wouldn't be without working boxes. My faith has been restored somewhat. I just hope the next batch do as well as my D-links have done...

And wouldn't you know it.....3 days after the last post, brick number 6 out of 8 decided that it just couldn't wait for the replacements to arrive, & bit the dust. Of course, the big surprise is that once again the green light of death is the problem. I know I'm getting replacement units, and I am happy about this, I hope they are not going to be another dodgy batch.....also there has to be some sort of recall on these things somewhere??

Well, yesterday my second WN802T died (green power light only is on, all other leds are dead).

I contacted Tech Support to send me an RMA number. The first one died withiin 6 months, this one survived 7 1/2 months.