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Minar's avatar
Minar
Aspirant
Jul 21, 2023

5G not working on my R6120

After I factory reset the router 5G didn't work again . Can anyone help me please.. .My router is Netgear R6120.

4 Replies

  • Has a power off for 1 minute then back ON with the ISP modem and router been performed?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
    https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
    I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. 

  • Is the 5g light on? 

    Did the wifi on/off button get hit on it? Push and hold it for 2 seconds

    • Minar's avatar
      Minar
      Aspirant
      There is no dedicated light for 5g output indication. I have tried restarting ,factory reset, press and hold reset button etc. but didn't work..

      • Minar wrote:
        There is no dedicated light for 5g output indication. I have tried restarting ,factory reset, press and hold reset button etc. but didn't work..

        How did you diagnose that there is no 5 GHz broadcasting?

         

        By the way, did you realise that the R6120 has very basic specifications? It may support 5 GHz wifi, but there isn't much point in doing so.

         

        According to Netgear's manual for this device, not always the most reliable source of information, the LAN and WAN ports support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware. This may not matter to you, but be warned that it will hobble you if you ever sign up for faster Internet, anything faster than 100 Mbps is a waste of your money.

        It also slows down whatever is going on in your local network. Newer devices support at least 1000BASE-TX.