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Sboden's avatar
Sboden
Initiate
Oct 26, 2017
Solved

AC1750 access control greyed out

My R6400 wireless router has many features greyed out now.  The big one for me is Access Control as I use this feature and can no longer turn it off and on nor add devices.  It worked fine prior to a firmware update.  I just updated the firmware again and I still don't have access.  I also can no longer get to Internet options nor setup options.

  • Found the answer.  I had to take the router out of AP mode which I didn't need to do prior to the firmware update.....