AC1750 R6400 NetGear Genie and status light say there is no internet but it's actually working fine

Question

So like the title says, NetGear Genie and the amber status light say there is no internet but it's actually working fine. I'm not having any issues with internet or router the performance. Firmware Version is V1.0.1.18_1.0.15

I've tried reseting the router and redoing everything but got the same results.

Any ideas abotu what I can try?

DexterJB · Accepted Answer

Hi jspradley,

&nbsp;

1. Is the router getting a WAN IP on the router UI?

2. You can try resetting the router?

3. You can try re-flashing the firmware then reset and reconfigure the router if the issue persists.

&nbsp;

Regards,

&nbsp;

Dexter

Community Team

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AC1750 R6400 NetGear Genie and status light say there is no internet but it's actually working fine

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