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Forum Discussion
Add device to 2.4Ghz
I'm trying to add a Wyze Cam Pan v2 (indoor security camera) to my AC1750 R6400, however the Wyze can only connect to 2.4Ghz. How do I get the router to recognize the device - in non technical terminology, please?
28 Replies
I Connected a Wyze pan cam by following the directions. Paid no attention to anything regarding "which frequency". Smartphone app creates QR code. Show QR code to camera. Done.
Unfortunately, the camera keeps telling me that it can't connect to the local network and the phone app states "Connection failed. 5G networks are not supported. Please select a different WiFi network." I'm not sure what else to try, except trying to set it up in the router.
Which step in the setup fails?
https://support.wyze.com/hc/en-us/articles/4406722079003-Wyze-Cam-Pan-v2-Setup-Guide
Orbi models use the same WiFi SSID/password for both 2.4G and 5G networks. The camera has no 5G radio, so it cannot detect or attempt to connect to 5G.
As entertainment, I got an app that "reads" QR codes. The code that gets shown to the camera simply contains the SSID and password of the network. Nothing about "which G" the network is.
