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Forum Discussion
BrendenWard
May 22, 2021Aspirant
BT hub 6 connection to neatgear ac1200
Hi, at the minute my netgear ac1200 dsl router is plugged straight into the bt broadband. I'm renewing my contract and I need to use the bt hub but when I connect the bt hub to the netgear one via wan port or ethernet port it says no Internet so I can't use that method. Has anyone experienced this if you did how did you get it working. Alarm is connected to the netgear so need to continue using this device.
7 Replies
> [...] my netgear ac1200 dsl router [...]
None of that is a model number. Look for "Model" on the product
label.> Model: A6150|AC1200 Dual Band WiFi USB Mini Adapter
Not any kind of modem or router.
> [...] is plugged straight into the bt broadband. [...]
What does "the bt broadband" mean to you? A DSL/phone port, or what?
A typical cable has two ends. What, exactly, are you connecting to
what, exactly?> [...] I'm renewing my contract and I need to use the bt hub [...]
Says who? Why? What, exactly, does "the bt hub" mean to you?
> [...] when I connect the bt hub to the netgear one via wan port or
> ethernet port it says no Internet [...]A typical cable has two ends. What, exactly, are you connecting to
what, exactly? (Hint: If a device has different types of ports, then
"connected to device" is not enough detail.)> [...] Alarm is connected to the netgear so need to continue using this
> device.Huh? Why couldn't you move that connection to the (mysterious) "the
bt hub"?
- BrendenWardAspirantIf I move the dsl connect to bt hub and just use that the alarm will have to be reset meaning engineer has to come in. I need to use bt hub and somehow get the netgear router to just act as a router not a modem.
> If I move the dsl connect to bt hub and just use that the alarm will
> have to be reset meaning engineer has to come in. [...]Says who? Why?
> [...] I need to use bt hub [...]
Some of us still know approximately nothing about your (unspecified)
"bt hub". Or your (unspecified) "my netgear ac1200 dsl router". Or
your (unspecified) "Alarm".> [...] and somehow get the netgear router to just act as a router not a
> modem.Connecting your (unspecified) "the netgear router" to some other
router is likely to cause more changes to the environment of your
(unspecified) "the alarm" than simply connecting it to a different
router.
You don't seem to know enough about either network configuration or
your (unspecified) "the alarm" to know what's possible or required,
making your assertions about what you should do, or what "has to"
happen, unreliable, at best. And you seem unable or unwilling to
provide the most basic information about your equipment, all of which
makes progress seem unlikely.
- BrendenWardAspirantOK at the minute I'm using just the netgear router which is our WiFi and the house alarm connect to this device. BT are moving phone lines to digital meaning I have to plug in the phones into the bt hub. What I'm looking for is for the dsl line to plug into the bt hub so I can use the voip phones then connect the netgear router to the bt hub so the alarm with continue to pick up the netgear WiFi. I've tried to plug a cable from the bt hub into the red wan port and the standard ports but the Internet is not passing through. Do I need to change anything on the netgear router to accept the Internet connection from the bt hub?
- BrendenWardAspirantProduct: D6220