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Brodstein's avatar
Brodstein
Aspirant
Nov 23, 2020

Cannot connect iMacs to the Internet via Ethernet

I have three iMacs in different locations in my home office. I have a Netgear Cable Modem connected to Comcast, the RBR20 Orbi Router and two Orbi Satellites. The two Satellites are connected to the Router via Ethernet.

 

The Orbi WiFi is working fine with all three Orbi devices. However, I prefer to have the iMacs connected to the Internet with Ethernet, which I was able to do previously with my Apple Extremes.

 

Please see the attachment. In System Preferences (Network) under Ethernet it says, "Self-Assigned IP" and under Status it says, "Ethernet has a self-assigned IP address and will not be able to connect to the Internet." I have no idea how to resolve this.

 

Any advice will be greatly appreciated.

 

Thank you!

4 Replies

  • > [...] I have a Netgear Cable Modem [...]

     

       _Which_ "a Netgear Cable Modem"?  Look for "Model" on the product
    label.

     

    > [...] I prefer to have the iMacs connected to the Internet with
    > Ethernet, [...]

     

       Ok.  And to what, exactly, did you connect what?  Connecting multiple
    devices to your (unspecified) "a Netgear Cable Modem" would probably be
    a mistake (which might account for this behavior).

     

    > Network (Ethernet).pdf

     

       That shows that the Mac's Ethernet interface is connected to
    _something_ (no "Status: Cable Unplugged" complaint), but whatever it
    is, it's not providing valid IP parameters using DHCP.

    • Brodstein's avatar
      Brodstein
      Aspirant

      Hi Antinode,

       

      I very much appreciate your attempt to help — thank you!

       

      Please see the attachment, which I think will answer your questions. I have included all of the model numbers, and how everything is connected via ethernet cable. My objective is to have the iMacs connect to the Internet via Ethernet instead of WiFi. This is exactly the same way everything was wired when I was using Apple Extremes, and that worked fine.

       

      As I mentioned in my last post, the WiFi is working fine from the Orbi Router and two Orbi Satellites, but I want to go back to connecting to the Internet via Ethernet. (The problem message in System Preferences (Network) is "Ethernet has a self-assigned IP address and will not be able to connect to the Internet.")

       

      Thanks again.

       

      David

       

       

       

       

      • antinode's avatar
        antinode
        Guru

        > [...] how everything is connected via ethernet cable. [...]

         

           Can't work (or be true) as pictured.  You should have a separate
        Ethernet cable from each client device to the switch.  See the Orbi WiFi
        System User Manual, "Figure 3. Ethernet backhaul connection using a
        switch".  If that were done, then I'd expect things to work.

         

           One thing which you might try is to start with a simpler arrangement,
        with a minimal set of devices (like, say, modem, router, Mac), and get
        _something_ to work. Then start adding complications (until things
        fail).


           Some of these devices have LED indicators, which I can't see from
        here.

         

           Visit http://netgear.com/support , put in your model number, and look
        for Documentation.  Get the User Manual.  Read.