NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Cant add a new MAC address to router
I have AC1200 wifi router, model R6220. version V1.1.0.114_1.0.1.
Recently, I cant see the active list of all the connected devices in the router.
Because of this I cant add a new device to my access list.
Sporadicly, I do get a display of the active list of devices but it is enough to add and delete
devices into or from the router.
Should I downgrade to a previous version to fix this? is this a known bug?
Thank you.
Puzzled!!!
My intentions are to keep any unknown devices from getting in. By having a list
of allowed devices defined within the router, I determine who can get in.
What am I missing?
I appreciate your solution to this problem.
However, I have to do some errands, so if you reply now I wont be able to chat
with you more, until later.
thank you again.
7 Replies
alfetta33 wrote:
Recently, I cant see the active list of all the connected devices in the router.
Where are you looking?
Mobile Nighthawk app or the browser graphical user interface (GUI)?
I am logged into the router via its IP address.
It is a netgear AC1200 wifi router, model R6220. version V1.1.0.114_1.0.1.
I am looking under the tab Advanced/Security/Access Control.
This is where usually the active list of the connected devices would be displayed.
Thanks
I am adding a photo of the current router's display without the active list
of connected devices.
Normally that would be diplayed just above the line that reads as follows:
"View list of allowed devices not currently connected .........."
