I just received a new HP laptop with Windows 10 and can't connect to the internet with my N600 router. It keeps saying "can't connect to this network." I have no problem connecting to the Guest network (which is open, not secured) and have no problems with my brand new Macbook or older HP laptop with Windows 7. I have installed the new firmware V1.0.1.4_1.0.52. I powered off the router and turned back on and still can't connect. I think it must be a setting. I have WEP security because of the Mac computer. Is that the problem? Any help would be much appreciated. TIA!

I solved the problem. I found a blog explaining the different security choices, so I changed my security to WPA-AES, and víola, everything works now!

can't connect new HP laptop with Windows 10 to router N600

jackville
Aspirant
May 21, 2016
Tried google your problem, it's so complicated, might be your software problem, router setting, driver outdated, etc. Here are some answers might help:catwink:, http://superuser.com/questions/1003835/windows-10-wifi-issue-cant-connect-to-this-network
jkkonecny
Initiate
May 24, 2016
I solved the problem. I found a blog explaining the different security choices, so I changed my security to WPA-AES, and víola, everything works now!
- VE6CGX
  Master
  Jun 18, 2016
  Tried to upgrade security protocol to WPA2-AES which is better? Also how about creating a home group if you have more devices on the network.
Tann
Aspirant
Jun 10, 2016
Could you explain please how to change the security. Thank you.
- DexterJB
  NETGEAR Moderator
  Jun 11, 2016
  Hi Tann,
  
  If you are looking to change the security setting for the Wi-Fi of your router, you may check the link below for the steps.
  
  http://kb.netgear.com/app/answers/detail/a_id/24096
  
  Regards,
  
  Dexter
  
  Community Team
- DexterJB
  NETGEAR Moderator
  Jun 18, 2016
  Hi Tann,
  
  I would like to check if the link provided was able to resolve your concern.
  
  Regards,
  
  Dexter
  
  Community Team