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Forum Discussion

Imran90123's avatar
May 03, 2019
Solved

Can't connect to PPPoE

Hello,

I've just purchased this Router yesterday. and i could not get it to work.
The problem is, it simply won't connect to PPPoE
I've updated the firmware and has resetted it many times.
have taken this absolute garbage router to the service center (where i purchased this product from) and wasted a whole day. Even the technicians couldn't find a solution. Static ip works but my ISP uses PPpOE.

Is there any fix for this ? or Did i just waste my money.

I'll NEVER EVER buy another Netgear Product ever again. If anyone who lives in Southeast Asia, DO NOT BUY NETGEAR ROUTER. IT IS ABSOLUTE GARBAGE.

 

  • A Firmware update (obtained from Netgear Bangladesh Technical Support team)  has fixed this issue. 

4 Replies

    • Imran90123's avatar
      Imran90123
      Guide

      NO

      It has Capital and Small letters and 4 digit numbers
      Example :  username and password : Imran4521

      my username and password is same. could that be a problem ?
      again it has NO special characters.

      • Imran90123's avatar
        Imran90123
        Guide

        A Firmware update (obtained from Netgear Bangladesh Technical Support team)  has fixed this issue.