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Can't login to R6220 router after firmware update 10 days ago
I installed a firmware update about 10 days ago for my router, and now it won't let me login. I understand I need to do a factory reset, but how do I do that if I can't log in to my router? Concerned...
I was able to do a factory reset using the reset button in the back, and now I'm all set. Thanks anyway!
> [...] it won't let me login.
What happens when you try? "won't let me" is not a useful problem
description. It does not say what you did. It does not say what
happened when you did it. As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.
> [...] I understand I need to do a factory reset,
Perhaps.
> [...] but how do I do that if I can't log in to my router?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Factory Default
Settings".
If I try logging in through the Genie, entering "admin" as user and "password" as password (which I know I left as the default), I get a message that says "Login failed.Please check the password." If I try to log in through http://www.routerlogin.net, I get a new screen that says 401 Unauthorized
Access to this resource is denied, your client has not supplied the correct authentication.> If I try logging in through the Genie, [...]
Which "the Genie"? Ever helpful, Netgear uses the name "Genie"
for more than one thing. Netgear routers have a web-browser interface
called "Genie", and Netgear offers application programs for various
computers/pads/phones, which are also called "Genie".
> [...] If I try to log in through http://www.routerlogin.net, I get a
> new screen that says 401 Unauthorized [...]
Did you again try "admin" and "password", or did your web browser
fill in the credentials for you, or what?
> > [...] I understand I need to do a factory reset, [...]
Did you?I was able to do a factory reset using the reset button in the back, and now I'm all set. Thanks anyway!