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Forum Discussion

akemag's avatar
akemag
Aspirant
Oct 21, 2016
Solved

Cant register product (AC1200-R6220) WiFi router)

Hello!

I´ve tried to register my new router (AC1200), but get a "This Serial number has already been registered in our system by a support representative"

Other products i bought went fine to register here.

It would be nice if someone from Netgear, or anyone could solve this for me.

 

Thanks

 

Installation
register
  • akemag's avatar
    akemag
    Oct 22, 2016

    This is now resolved with the help from Elaine and the Netgear staff. Very happy with the fast excellent service!

     

    Magnus

2 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Oct 21, 2016

    Hi akemag,

     

    When and where did you purchase the device? 

    Feel free to PM me the Serial Number of the router and your Customer ID number.

  • akemag's avatar
    akemag
    Aspirant
    Oct 22, 2016

    This is now resolved with the help from Elaine and the Netgear staff. Very happy with the fast excellent service!

     

    Magnus