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CM201's avatar
CM201
Aspirant
Jun 21, 2017
Solved

Can't upload file for firmware update

Hi,

I'm got stuck trying to upload the file during the firmware upgrade. I'm in Avanced Adminisration then click on Firmware upgrade. I click browse and click on the .img and click upload but get the message below.

"The connection was reset

The connection to the server was reset while the page was loading.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

I have a hardwired internet connection on this computer and it is working. i tried turning off my malwarebtyes and windows firewall but that didn't work. Not sure what else to do?

 

Thanks for any help.

Firmware
  • CM201's avatar
    CM201
    Jun 21, 2017

    I was able to do it, i think. at the end it asked again for me to login to routerlogin.net but i think it worked. I got it to work either because i downloaded a file for the wrong rounter, because i did go back and re-did the download or it was actually busy and it finally let me do the upload. Another option is on the top of the home page of routerlogin.net it had a button that said "firmware avaiable for upgrade", that seemed to work to.

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