Changing my acc( email and pass)

Question

When I bought my net gear router I had my email address and password. I now have a new email address and password with all the information on the router (serial number,network name network key). I don't know my old email or old password. How can I update my net gear and/or is it important

ElaineM · Accepted Answer

Welcome to the community, Rigoberto

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Please send all your contact information and the serial number of your unit to our Customer Care team at customer.service@netgear.com.

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Changing my acc( email and pass)

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