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Forum Discussion
Solved
Complaint Terrible Warrentee and Customer Service
I have a WNDR3400v3 that has a warrentee till Aug/2017 NETGEAR Warrentee Sucks, to get a simple RMA for a device under warrentee you need to Spend $49.00 to troubleshoot a $89.00 dollar Router tha...
Update, I Switched everything out own to Ubiquiti, ubnt.com, not much support but it does not break, a better mouse trap and much faster speeds and a better price, Ya'll have fun. I am!
Nothing different same thing
the quote from the links you sent me too.
"You may purchase one of the Premium Phone Support options by calling 1-888-939-9092 (please have your credit card ready when calling). "
No! All I want is an RMA number to send the defective device back, I'm not spening another dime, its under warrentee, and I dont need support I need to return it, Completly, This is about to go Viral all over the web on just how bad Netgear CS is and that they do not warrentee their products, I've done Technical assistance for 20 + years and this is not acceptable. and BTW please have the person who answeres the phone at your CS able to speak plain english!
They should be ashamed of themselves having such bad support!