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Solved
Complaint Terrible Warrentee and Customer Service
I have a WNDR3400v3 that has a warrentee till Aug/2017 NETGEAR Warrentee Sucks, to get a simple RMA for a device under warrentee you need to Spend $49.00 to troubleshoot a $89.00 dollar Router tha...
Update, I Switched everything out own to Ubiquiti, ubnt.com, not much support but it does not break, a better mouse trap and much faster speeds and a better price, Ya'll have fun. I am!
This is some of the worst customer service ive ever delt with! OMG!! first i was on the phone for over an hour just waiting for a technician to even speak to me. I told them i need to replace my router cause its still under warranty. He wanted me to buy support, than he wanted me to go thru almost 45 mins of troubleshooting that was not working. and still wouldnt get to the point of doing a warranty replacement. SMH.....then after it was all said and done, he disconnected from me. Im most definitely going to report this. Unacceptable!!!! And still havent been able to find on the website where to do a warranty replacement. Just keep giving me an number to give the phone support people when i call. Like i already did in the begining.
blkbatmann I apologize for any inconvenience this may have caused you.
What is the concern you are having? You may send an RMA request to our customer care team at customer.service@netgear.com. Kindly provide them all the troubleshooting steps you have done in order for them to verify if it's for an RMA.