NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
medicdad73
Dec 27, 2017Aspirant
Disconnecting issues 6900v2
I have searched in here looking for a answer, it seems since I updated to the newest firmware, even the beta R6900v2-V1.2.0.14_1.0.1_beta, the router diconnects all the time if there is any inactivity. I know its the router because I have a external drive attached to it and it won't connect either. Anyone have any suggestions? I am at a lost here, I have reset the router, downloaded the earlier firmware R6900v2-V1.2.0.8_1.0.1 and nothing works.
TIA
Hi medicdad73,
1. Please make sure you do a factory reset after updating the router's firmware.
2. Does it disconnect all your devices (wired and wireless)?
3. Have you tried reflashing the firmware?
Regards,
Dexter
Community Team
5 Replies
- DexterJBNETGEAR Moderator
Hi medicdad73,
1. Please make sure you do a factory reset after updating the router's firmware.
2. Does it disconnect all your devices (wired and wireless)?
3. Have you tried reflashing the firmware?
Regards,
Dexter
Community Team
- DexterJBNETGEAR Moderator
Hi medicdad73,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team- HaVoChRiSAspirant
Hello, I'm experiencing same issues. I have done the factory reset and updated to the latest firmware as described above.