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medicdad73's avatar
medicdad73
Aspirant
Dec 27, 2017
Solved

Disconnecting issues 6900v2

I have searched in here looking for a answer, it seems since I updated to the newest firmware, even the beta R6900v2-V1.2.0.14_1.0.1_beta, the router diconnects all the time if there is any inactivity. I know its the router because I have a external drive attached to it and it won't connect either. Anyone have any suggestions? I am at a lost here, I have reset the router, downloaded the earlier firmware R6900v2-V1.2.0.8_1.0.1 and nothing works.

 

TIA 

  • Hi medicdad73,

     

    1. Please make sure you do a factory reset after updating the router's firmware.

    2. Does it disconnect all your devices (wired and wireless)?

    3. Have you tried reflashing the firmware?

     

    Regards,

     

    Dexter

    Community Team

5 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi medicdad73,

     

    1. Please make sure you do a factory reset after updating the router's firmware.

    2. Does it disconnect all your devices (wired and wireless)?

    3. Have you tried reflashing the firmware?

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi medicdad73,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team

      • HaVoChRiS's avatar
        HaVoChRiS
        Aspirant

        Hello, I'm experiencing same issues. I have done the factory reset and updated to the latest firmware as described above.